Privacy
Privacy Policy
Effective date: June 12, 2026
This policy describes how Leo Brown's Complete Auto Care ("we," "us") collects and uses information submitted through this website. By using this site, you agree to the practices described below.
Information We Collect
When you submit an appointment request, BAI estimate review, or contact message, we collect the information you enter , such as your name, contact details, vehicle information, and the description of your concern.
How We Use Your Information
We use submitted information to respond to your service request, schedule and confirm appointments, prepare estimates, and communicate about repairs by phone, text, or email.
Form Processing
Form submissions are processed by Web3Forms, which delivers the contents to our shop email. Please review the Web3Forms Privacy Policy for additional details about how form data is handled in transit.
Data Retention
We retain submitted information for as long as reasonably needed to provide services, respond to questions, maintain repair records, and comply with applicable record-keeping requirements. You may request deletion at any time by contacting the shop using the information below.
External Links
This website contains links to third-party websites and services (for example map providers, review platforms, and warranty administrators). We are not responsible for the privacy practices or content of those external sites. Please review their policies separately.
Security
We take reasonable measures to help protect submitted information. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Appointment Requests Are Not Repair Authorizations
Submitting an appointment request is not a repair authorization. All repairs require separate written or verbal authorization from the customer before work begins. Appointment requests are not confirmed until a member of our team responds and confirms availability.
No Sale of Personal Information
We do not sell personal information collected through this website.
Your Choices
You may contact us at any time to update or remove your information. Call (626) 332-3400 or text (626) 763-3340.
Contact
Leo Brown's Complete Auto Care
676 E San Bernardino Rd, Ste A, Covina, CA 91723
California ARD 306182
This policy is provided for general informational purposes only and does not constitute legal advice.